PLEASE DO NOT ACCEPT DELIVERY OF A DAMAGED PARCEL. TAKE A PICTURE OF THE PARCEL AND CONTACT US IMMEDIATELY: firstname.lastname@example.org or email@example.com or Tel: +39 (0171) 911383
In order to ensure prompt and timely delivery to our valued customers, denverbike.com, online store cooperates with the best express delivery services available. Delivery services are selected according to the destination of your shipment, as well as the type of the product(s) being shipped.
The final cost of the shipment will be listed in your "Shopping Cart" before the payment and will be added to the total amount of your order on the "Checkout Screen". The total amount will be charged to you. No additional amount should be paid to the courier at the moment of delivery.
In order to review and verify the information related to your order, please log in into your account on our online store and click on “My Orders”, then just click on your order number to view its details. In order to follow the initial progress of your order through our system, you can view its "Status" beside each order code in the section "My Orders". Once the package has been sent, you will receive the tracking number. You can enter this number on the courier's homepage to track the real-time shipping status of your order from the initial shipment until its delivery.
Generally, shipments within continental Italy are delivered within three working days from the time of dispatching. Shipments to the rest of the European Union take approximately five working days. Shipments to the rest of the world take approximately seven working days (not accounting for customs delays).